Error FI001

Sorry. The file you are looking for does not exist.

Problem

An error code with the acronym FI001 has appeared.

Solution

Please check if:

1. The name of the file being downloaded is correct.
2. If it is correct, report the problem to the system administrator. It is possible that a manual operation of deleting files from the server's disk space was performed and the file was deleted outside the system's file management mechanism. Report the need to restore the file from a backup copy. If the file's importance is low and there is no way to restore it, report the problem to the database administrator. The metadata about the file in the relational database should be updated, and the file should be marked as non-existent. To do this, execute the SQL query:

UPDATE public.igo_adm_files_index
set "exists"=false
WHERE 1 = 1
and file_name='EliAderess.v2.xlsx'
and target_dir='/opt/mercury-3.0/poi-toolkit-server/data';

where: EliAderess.v2.xlsx is an example name of the file you are looking for, and /opt/mercury-3.0/poi-toolkit-server/data is the directory in the server's file system where the file should be located.

3. If it is correct, but the file is located on another cluster node. It is possible that a manual file transfer operation was performed from the server's disk space and the file was transferred between nodes outside the system file management mechanism. Report to the relational database administrator. You need to update the information about the node where the file is located. To do this, execute an SQL query (example of changing the node name to node2):

UPDATE public.igo_adm_files_index
set node_name='node2'
WHERE 1 = 1
and file_name='EliAderess.v2.xlsx'
and target_dir='/opt/mercury-3.0/poi-toolkit-server/data';

where: node2 is the name of the node where the file is currently located, EliAderess.v2.xlsx is an example name of the file you are looking for, and /opt/mercury-3.0/poi-toolkit-server/data is the directory` in the server's file system where the file should be located.